The SmartHub app is required for online and/or smart device account management. If you have downloaded the app and completed set up, you may log in to your account now. If you have not downloaded and set up SmartHub, please read on for more information and instructions.
- Passwords should be between 8-15 characters and contain at least one number, capital letter, and special character.
Ex.: Trus+ed5ource - Account creation is optimal from a desktop browser.
IMPORTANT THINGS YOU NEED TO KNOW:
- The convenience fee for one-time remote card payments (over the phone, online) will be $3.95 per transaction (limit $500 per transaction).
- To avoid the convenience fee
- Set up reoccurring card payments through SmartHub (credit or debit)
- Use an electronic check with our Pay Now feature.
- To avoid the convenience fee
- Mailing address for payments is now P.O. Box 2269, Gaffney, SC 29342. Please make this change with your bank or online payment service.
- PrePay members are required to register for SmartHub. Members participating in the PrePay program must register for SmartHub to pay their bills and receive notification about their accounts. Read more here.
What is SmartHub?
SmartHub is a web and mobile app that allows you to take control of all aspects of your energy account. Pay your bill, manage your use and contact us with service issues quickly and easily online or on your mobile device.
Get the SmartHub app now! Scan the above QR code with your smartphone, or visit Google Play or the iOS App Store.
SmartHub is a free download
- Manage your account
- View and pay your bill
- Monitor usage 24/7
- Report service issues
- Receive important updates
Smart Communication — You have something to share?
SmartHub goes beyond bill payments and usage tracking. This online and mobile app is also a powerful communication tool. Report service 
interruptions and route account inquiries on the go. Be in the know with alerts for service work, news, promotions, and events.
Smart Usage — Saving money just got easier.
Track your usage and take the guesswork out of your bill with SmartHub. Through detailed graphs, you'll be able to monitor usage 24/7 and track your consumption, finding ways to reduce and save.
Smart Payments — Save time. Avoid Service interruptions. Eliminate late fees.
With SmartHub, you'll be notified when your bill is due and can pay securely online or in the app, anytime, anywhere.
Sign up for auto payments, set up your secure preferred payment method and let account management go into autopilot.
Smart Environment — It is even easier to be green.
Going paperless with SmartHub is easy. With convenient access to your bill anytime, anywhere, you are doing your part to save the environment.
SmartHub_How-To_Register_Web_TU SmartHub_How-To_Register_Mobile
For more information or assistance, contact Broad River Electric at 1-866-687-2667