Weather is often a significant factor in most power bills. When temperatures are really hot or really cold, heating and cooling systems work overtime to keep your home comfortable. Sometimes, that can result in unexpectedly higher bills.
Don’t let your power bill shock you.
- The Budget Billing program bills the same amount each month for 12 months after you sign up.
- The amount is based on your previous 12-month’s average usage (plus 10-percent).
- There is no “settle up.” Credited or owed balance is rolled into the new average for the next 12 months.
- To be eligible for Budget Billing, you must be an active member for at least 12 months.
- We encourage that you begin Budget Billing with a $0 balance.
Contact our Member Care Center at 866-697-2667 or email email@example.com
Broad River Electric offers a variety of payment methods and locations.
- Pay by Automatic Credit/Bank Draft
- Pay Online
- Pay Stations
- Budget Billing
- Via Phone (1-866-OUR-COOP or 866-687-2667)
Pay by Automatic Credit/Bank Draft
2.45% fee is charged for all out-of-office credit card transactions (online/draft). There is no fee for checking account drafts.
Why bother with monthly bills? If you choose to pay your Broad River Electric bill by Credit/Bank Draft, we'll automatically draft your bank account or credit card for the amount of your current bill five days before each month's due date.
There are no bills to keep track of, no checks to write, no envelopes to mail. Even better, there is no charge to join our automatic Credit/Bank Draft program. You still get a bill every month for your records—but we do the rest.
To sign up for our automatic Credit/Bank Draft program, call toll-free (866) 687-2667 -- or print and mail in the forms below.
A 2.45% fee is charged for all out-of-office credit card transactions (online/draft).
An update to our customer portal, MyEnergy Online, where you can pay our bill, analyze your account and report an outage, WILL NOT DISPLAY older version of Internet Explorer.
However, we encourage you to download one of these secure, free browser that will work on most operating systems:
Pay your monthly Broad River Electric bill right here online with just a few clicks and keystrokes.
It's easy, it's fast, it's safe, and it's convenient. With our online-payment system, you can pay your electric bill using either Visa or MasterCard. When you make your payment online, your payment is posted as soon as we get authorization from your credit-card company—often immediately.
And you can create a credit-card profile to store your payment information on our secure server, saving you even more time when you make future online payments.
To access the proper account(s) you will be asked to provide your Account Number and Password. If this is your first visit to this site, you will be asked to change your assigned password to one that is more meaningful to you.
IMPORTANT PASSWORD INFORMATION: If we have not assigned a password for you, or if you have forgotten your password, please call us or click Contact Support to send a message regarding your problem.
Your account number is printed on your bill. You must enter this number, less the last two digits, to access information on this site. For example, if the account number on your bill is 1234501, you should enter 12345 in the account number field.
You can make a payment or access account information with confidence knowing that our secure socket layer software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information so that it can not be read as it travels over the Internet.
Pay at a Pay Station
You can pay bill or apply for service at Broad River Electric Cooperative pay stations located throughout our service area.
We currently have pay stations at:
Our Main Office
811 Hamrick St.
Gaffney, SC 29340
Hours: 8 a.m. - 5 p.m.
Our Office in Inman/Boiling Springs
5535 Hwy 9
Hours: 8 a.m. - 5 p.m.
J & T Express
2549 Hwy 215
Paradise Home Center
600 Buffalo Road
110 N Main Street
Jonesville, SC 29353
Hamm's Grill and Grocery
100 Batchelor Dr
Blacksburg, SC 29702
What is pre-PAY?
pre-PAY is a pay-as-you-use plan that allows you to pay when you want, in the amounts you want*. Instead of receiving a paper bill each month, energy use is calculated daily.
A deposit is not required to establish service with pre-PAY
*An initial minimum payment of $100 will get you started with $50 going toward electricity use.
What are the benefits?
pre-PAY electricity helps lower electric consumption due to member's awareness of their usage. Any member interested in monitoring and lowering electric usage and costs will benefit from pre-PAY. It's easy and convenient to monitor both usage and credit balance online using Broad River’s new MyEnergy Online web portal or by phone.
How do I make payments?
You can make weekly or bi-weekly payments rather than one large payment each month. Cash, check, credit card or bank draft payments can be made online, over the phone, or at one of our pay stations located throughout the service territory.
What if my pre-PAY account runs low?
You will receive a low balance notice via the method you choose (e-mail, automated calling service, or text message).This will give you time to purchase more power before the meter stops.
If you do not purchase more power, the meter will stop and the power will turn off. However, purchasing power is quick and easy, even on weekends and holidays. Once an adequate payment is made, your power will reconnect almost immediately.
When will I receive a low balance notice?
When you set up your pre-PAY account, you will choose the balance at which you will begin to receive low-balance notifications.
What if I get disconnected?
If your pre-PAY account is disconnected, you will be required to pay your negative pre-PAY account balance as well as a $25 reconnect service charge and the current standard amount of $50 for additional power.The total payment amount can be obtained and paid anytime by calling 1-OUR-COOP, on the internet at broadriverelectric.coop (MyEnergy Online), or at the Cooperative offices during regular business hours.
Can I get an extension on a pre-PAY Account?
No. Your pre-PAY account is not eligible for credit extensions or payment arrangements.Energy assistance payments must be received prior to a credit being applied to your pre-PAY account.
What if I don’t like the pre-PAY program?
You may revert your pre-PAY account to our normal billing service at any time.However, Broad River Electric Cooperative will require an additional deposit in accordance with our current policy.