Reporting a power outage is important. The information you supply will help us in our efforts to promptly restore electricity.
Please do not use e-mail or social media to report a power outage. However, our facebook page and twitter feed can often be a good place to find the latest information. You can also tune in to local television and radio stations.
If you are a member with special medical needs, make sure you have submitted the annual certification form.
Sometimes major weather events cause extended power outages. Make sure you are prepared in case the loss of service extends to multiple days.
Other Ways To Report An Outage
Your SmartHub Account
Download the Broad River App
Text Us Your Outage
Storm Readiness: What To Do Before The Storms Come
Before, during, and after a storm, information is crucial.
Update Your Information
Make sure your information is up to date including special medical needs
Prepare For Outages
Prepare yourself and your home for potential disasters