Options to Report Your Outage

If you experience an outage during the winter storm, here’s how to report it:

1. Phone: 866-266-7688
2. By SmartHub—Go to ContactUs—select Report an Outage—Select Power Outage button
3. Text OUTAGE to 55050* to use this feature, you must have a mobile phone associated with your account. Call 866-687-2667 to add your mobile phone BEFORE the storm.

Please DO NOT report your outage on social media. Those channels will be for communication to members only.