Broad River Electric’s new headquarters at 1036 Webber Road will offer convenience, cost-saving measures, and community gathering options to its members and the surrounding community.
As a cooperative, we operate by seven cooperative principles.
And the one principle that really is important to us as we serve our membership is actually concern for the community.
And that’s part of the reason why we built this facility.
With our new building here, the way our warehouse is set up, we’re more productive because we’re getting in and out quicker.
The next thing it has done is we’re more centrally located to where we’re adding a lot of services every day.
Each and every thing that we do, we’ve got to make sure we do it to the best of our ability.
And if we can get closer to where our members are, that means our response time is going to be shorter.
So this purpose will allow us to actually improve our reliability and our response time to restore that service that members expect.
We want to represent them well.
We want them to be proud of what we’re doing.
So when they come, we have a better, more efficient way that we can manage.
We want to make their lives better.
We work for you.
Every phone call is important. You know, that’s a member.
They have an issue. We want to try to help them with that issue as quickly and as efficient as possible.
Our members come first because without them, we wouldn’t be here.
This is actually not a job.
This is a lifestyle.
I’m excited every day that I come in and most linemen are.
You’ve got to enjoy and love what you do, and the reward is if you pull into a neighborhood and it’s black and you leave, it’s lit up, that’s your reward.
We’re here for the long term, and we’re here to serve the community.
And that was the foundation for this building: provide reliable service at reasonable rates, and the steps that we’ve taken do just that.